Shipping policy
SHIPPING & DELIVERY POLICY
Free Shipping on Every Order
We offer free standard shipping on all orders — no minimum spend required.
Where We Ship
We deliver to the United States, United Kingdom, Canada, Australia, New Zealand, and Ireland.
Estimated Delivery Times
Please allow 1–3 business days for order processing. Orders placed on weekends or public holidays will be processed the following business day.
| Destination | Estimated Delivery |
|---|---|
| United States | 7–15 business days |
| United Kingdom | 7–15 business days |
| Canada | 10–18 business days |
| Australia | 10–20 business days |
| New Zealand | 10–20 business days |
| Ireland | 10–20 business days |
Delivery times are estimates and may vary depending on your location and carrier conditions. Delays may occur during peak holiday periods.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can track your order at any time on our Track Your Order page or by visiting the carrier's website directly. Please allow 24–48 hours for tracking information to update after dispatch.
Customs & Import Duties
For orders shipped to the United Kingdom, Canada, Australia, New Zealand, and Ireland, local customs duties or taxes may apply upon delivery. These charges are set by your country's government and are the responsibility of the recipient. Holm & Hearth is not responsible for any customs fees or delays caused by customs processing.
If you have any questions about your delivery, please contact us at support@holmandhearth.com.