Privacy policy

Holm & Hearth ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit holmandhearth.com.

What Information We Collect

When you browse our store, we automatically collect information about your device, including your IP address, browser type, time zone, and cookies. When you make a purchase, we collect your name, email address, shipping address, and payment information. Payment details are processed securely by Shopify Payments and PayPal — we do not store your credit card information.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your order
  • Send you marketing emails (only if you have opted in)
  • Improve our website and customer experience
  • Comply with legal obligations

Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through our cookie consent banner. Essential cookies are required for the site to function and cannot be disabled.

Your Rights Under GDPR

As we are an Irish-registered company, we comply with the General Data Protection Regulation (GDPR). You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at support@holmandhearth.com. We will respond within 30 days.

Data Retention

We retain your order information for our records unless and until you ask us to delete it. If you opt in to email marketing, we retain your email address until you unsubscribe.

Third Parties

We share your data with the following third-party services to operate our store:

  • Shopify (e-commerce platform and payment processing)
  • PayPal (payment processing)
  • Klaviyo (email marketing — only if you have opted in)
  • Google Analytics (website analytics)

We do not sell your personal information to any third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Holm & Hearth Email: support@holmandhearth.com

Last updated: April 2026